FAQs

  1. Q: What is meteorite jewelry? A: Meteorite jewelry is crafted using fragments of meteorites that have fallen to Earth. These rare and unique materials are incorporated into stunning jewelry designs, creating truly one-of-a-kind pieces.

  2. Q: Are meteorite jewelry pieces genuine? A: Yes, all our meteorite jewelry pieces are made with genuine meteorite fragments. We are proud members of the IMCA (International Meteorite Collectors Association) with membership number 4748. We source our meteorites by embarking on expeditions for four months each year in Northern Sweden, where we find our own Muonionalusta meteorites. Additionally, we purchase the rest of the meteorites from reputable suppliers whom we have met at mineral shows around the world, ensuring their authenticity.

  3. Q: How do I care for meteorite jewelry? A: Meteorite jewelry requires special care to maintain its appearance. Avoid contact with water or sweat, as prolonged exposure can damage the meteorite. If your jewelry gets wet, dry it thoroughly with a soft cloth. If it becomes dirty, you can wash it with toothpaste and a soft brush, then rinse and dry it gently.

  4. Q: Do you offer customization options for meteorite jewelry? A: Yes, we offer customization options for select pieces, and we can even create the jewelry of your dreams. Please email us at emil@meteoritejewelry.shop with your inquiry, and we will be in contact with you to discuss how we can customize your dream piece.

  5. Q: Do you offer warranties or guarantees on your meteorite jewelry? A: Yes, we stand behind the quality of our jewelry. We offer a warranty to cover any manufacturing defects. Please refer to our warranty policy for more information.

  6. Q: Do you ship internationally? A: Yes, we ship our meteorite jewelry worldwide. We offer international shipping options to ensure customers from different countries can enjoy our unique pieces.

  7. Q: What payment methods do you accept? A: We accept major credit cards from worldwide banks and cryptocurrencies. Please check our website for the full list of accepted payment methods.

  8. Q: Can I return or exchange a meteorite jewelry piece? A: We have a return and exchange policy in place. If you are not completely satisfied with your purchase, please contact our customer support within the specified timeframe for assistance.

  9. Q: How can I contact your customer support team? A: You can contact us at emil@meteoritejewelry.shop We strive to respond to all inquiries promptly.